Our support services
We provide thorough planning and ongoing support throughout the entirety of a contract, to ensure that our service continues to be as effective as possible for the Trust.
Our support services include:
- Site planning service, which identifies an optimal location and helps Estates teams prepare for delivery of the unit
- Pre-deployment planning with the Trust to ensure smooth-running of the service from day one
- Full training and induction for staff using the mobile unit
- Comprehensive management support package throughout the contract, including:
- On-demand support from a dedicated account manager
- Ongoing analysis and detailed reporting
- Monthly review meetings
- Specialist engineers on hand should any technical problems arise
- Immediate strategic and tactical review of any problem (situation analysis)
