Our support services

We provide thorough planning and ongoing support throughout the entirety of a contract, to ensure that our service continues to be as effective as possible for the Trust.

Our support services include:

• Site planning service, which identifies an optimal location and helps Estates teams prepare for delivery of the unit
• Pre-deployment planning with the Trust to ensure smooth-running of the service from day one
• Full training and induction for staff using the mobile unit
• Comprehensive management support package throughout the contract, including:
• On-demand support from a dedicated account manager
• Ongoing analysis and detailed reporting
• Monthly review meetings
• Specialist engineers on hand should any technical problems arise
• Immediate strategic and tactical review of any problem (situation analysis)